The 1/2 Penny Standard of Business - Order Policy and TAT
HALF PENNY BOUTIQUE – ORDER POLICIES
TURNAROUND TIME (TAT)
TAT is the time it takes for us to process and ship your order.
Shipping time to you is NOT included in TAT.
CAN I RUN YOUR SHIRTS?
You are welcome to use our designs
Watermarking with your store logo is REQUIRED to protect our work
It will be posted in the group
Marked as FINAL SALE in the item name
NO ADD-ONS / NO COMBINING ORDERS
No add-ons
No combining orders
No changes of any kind
You must place a new order with separate shipping
RUSH SERVICES
3–5 Business Days — $75
5–7 Business Days — $40
ORDER CHANGES
No color changes
No style changes
No size changes
Only what is listed on the website is available for purchase
Orders are made exactly as submitted
CUSTOMER SERVICE
Hours:
Responses are typically same business day
May take up to the next business day
REFUNDS & EXCHANGES
Item is missing
Item is damaged
ORDER APPROVAL
Sizes
Styles
Colors
Shipping Address
We are not responsible for order errors once submitted
No changes can be made after checkout
COUPONS & SALES
No refunds
No credits will be issued
TURNAROUND TIME (TAT)TAT: 12 Business Days
This excludes weekends & all holidays.
TAT is the time it takes for us to process and ship your order. Shipping time to you is NOT included in TAT.⸻
CAN I RUN YOUR SHIRTS?Yes! All shirts on our website are available for you to run.
We make all items in-house.
You are welcome to use our designs Watermarking with your store logo is REQUIRED to protect our workIf an item is discontinued:
It will be posted in the group Marked as FINAL SALE in the item name⸻
NO ADD-ONS / NO COMBINING ORDERSVERY IMPORTANT
Once an order is placed and paid:
No add-ons No combining orders No changes of any kindIf you forget an item:
You must place a new order with separate shipping⸻
RUSH SERVICESNeed your order quicker than standard TAT?
We offer Rush Processing on our website:
3–5 Business Days — $75 5–7 Business Days — $40⸻
ORDER CHANGESTo maintain fast turnaround times and prevent errors:
No color changes No style changes No size changes Only what is listed on the website is available for purchase Orders are made exactly as submitted⸻
CUSTOMER SERVICE
Hours:Monday–Friday
10AM–6PM CST
(Closed weekends)
Responses are typically same business day May take up to the next business dayIf you do not receive a response within 24–48 hours, please follow up.
⸻
REFUNDS & EXCHANGESWe do NOT offer refunds or exchanges unless:
Item is missing Item is damaged⸻
ORDER APPROVALBy placing an order, you agree that all details are correct:
Sizes Styles Colors Shipping Address We are not responsible for order errors once submitted No changes can be made after checkoutOur system is designed for efficient production & consistency, so all orders are processed exactly as placed.
⸻
COUPONS & SALESIf a coupon code is not applied at checkout:
No refunds No credits will be issued